FAQ'S
WITH THE UNCERTAINTY OF COVID-19, WHAT HAPPENS IF I PLACE MY ORDER AND I HAVE TO RESCHEDULE MY EVENT?
We understand and make any order that you place fully transferable to another date if needed. We just ask that you notify us of a date change as soon as you know, so that we can update your order with your new event date.
IS THERE A DEADLINE TO MAKE AN ORDER?
We recommend placing your order 3 to 6 months prior to your EVENT. We DO accept dates closer than 3 months so feel free to book those dates and if there is an issue with availability after you place your order we will contact you immediately.
WHAT IS EVENT FLOWERS FOR RENT?
We are a luxury Rent and Return Floral Service that provides lush silk EVENT Day flowers for Purchasers at a 70% savings off a traditional florist.
HOW TO PLACE YOUR EVENT ORDER?
Add to your cart the items and quantities you would like to rent and proceed to checkout. Upon checkout 1 shipping charge will be added to your order total, which will cover ship to and return shipping from you. For payment you can select to 1) Pay the Full Balance or 2) Pay a 50% Deposit at checkout where the remaining balance will be charged when your blooms ship.
AFTER PLACING An EVENT ORDER WHEN WILL I RECEIVE MY FLOWERS?
We arrange all deliveries to occur 2-3 days before your EVENT/event, but we ship earlier whenever possible.
If you place your order less than 20 days before your event, we will do our best for your blooms to still arrive 2 to 3 days. However, since we are making last minute shipping/inventory shifts to accommodate your order it may arrive 1 to 2 days prior.
WHERE DO YOU SHIP?
We ship nationwide throughout the United States. In addition, we also offer local pick up and return if you are centrally located in Chicago Illinois.
DO I PAY THE RETURN SHIPPING?
No. The shipping charge applied to your order will cover both shipment to you and return to us. Your boxed shipment will include a pre-paid shipping label along with instructions for shipping returns.
WHERE ARE YOU LOCATED?
We are located near Chicago Illinois, but we ship to any address in the United States. Local pickup options are available for those Purchasers that are in Chicago Il
CAN YOU VISIT US IN PERSON?
At this time, we are not allowing visits to our warehouse. Our detailed pictures provide accurate representations of the florals and clients can expect the same to be delivered.
BRIDAL PORTRAITS
You can rent a bouquet for bridal portraits. Just select your bouquet of choice and enter the date needed for your shoot and we can get it shipped to you.
PURCHASING YOUR Floral Arrangement
If you are absolutely smitten with your arrangement and can’t bear to part with it, you CAN purchase it. arrangement costs begin at $125 to $350.
CUSTOMIZATION
We do offer customization of our bouquets with varying ribbon colors. At this time we do not offer floral customization, but will continue to grow our collections offered for varied styles.
CAN I MIX & MATCH COLLECTIONS
Absolutely.
CENTERPIECES
All our centerpieces are shipped to you as pictured with the florals and container used.
REFUND POLICY | CANCELLATIONS
No refunds will be given for cancellations made less than 90 days before an event date. If circumstances necessitate rescheduling an event, full credit of monies previously paid will be applied to the new event date.
Please review our Terms and Refund Policy for additional information.
ORDER CHANGES
We are happy to work with you on order additions as available and ask that you make us aware of such additions as soon as you know.